The app version of Spotify you’re using:Ħ.Type of Spotify account you have (Free/ Premium):.We’ll need as much information as you can provide. unity-control-center soundĤ. Nothing works so far? Report your issue! spotify >$HOME/spotify-dump.txt 2>&1 Is Spotify running on prefered sound card? Change between sound cards in gnome/unity control center. Is the system recognizing your sound card? aplay -lģ. Can you play a sound? aplay /usr/share/sounds/alsa/Front_Center.wavĢ. See if a different combination of these settings makes a difference.ġ. Change settings within the app: Sync quality, Stream Quality, Gapless Playback, Crossfade. If yes, the issue is the device and can likely be solved with more troubleshooting.Ĥ. See if the issue is persisting on their account too. They can help you solve most issues on your own.Ģ Check this thread for troubleshooting connection issues.ģ Ask a friend or family member to sign into Spotify on your Desktop. So type your issue into the search box and have a look. Someone might have asked your question on the Community before. Having trouble with Spotify on your Desktop app? Here’s what to try first.

Sudo spotify